Frequently Asked Questions about Hotel Medes II
We know that the little details are also part of a great experience. That's why we've gathered the most frequently asked questions about Hotel Medes II here, so you can easily plan your arrival, your booking, and your stay in l'Estartit.
Check out the information on opening hours, parking, rooms, restaurant, pool, and services for activities like cycling or scuba diving. And if after reading the answers you need anything else, our team will be happy to help you personally so you can focus on enjoying your getaway to the Costa Brava.
What time is check-in and check-out?
Check-in is from 2:00 PM to 10:00 PM. Check-out is until 12:00 PM. For groups, check-out must be completed before 10:00 AM.
If you plan to arrive after 10:00 PM, we recommend letting us know in advance so we can arrange your arrival.
Can I arrive before check-in time?
You can arrive before 2:00 PM. If the room is not yet available, we can store your luggage so you can start enjoying l'Estartit while we prepare it.
Can you store my luggage?
Yes. If you arrive before check-in or leave after check-out, we can store your luggage at reception.
Can I do a late check-out?
Subject to hotel availability, we offer a late check-out option for an additional fee. If you are interested, please inquire at reception during your stay or the day before departure, and we will confirm availability.
Does the hotel have parking?
Yes. The hotel has paid outdoor parking for guests, with limited spaces. We recommend booking in advance. You can do this during the online booking process or by contacting reception.
Are there charging points for electric vehicles?
Yes. There are two electric vehicle charging points in the hotel parking lot. To use them, you need to reserve a parking space. The chargers work with the Electromaps app.
Are pets allowed?
No, we do not accept pets at the hotel.
Do the rooms have a refrigerator?
The rooms do not have a refrigerator, but we have some available to rent for an additional fee.
Is there a safe in the room?
Yes. All rooms have a safe. This service is subject to a fee and can be requested at reception.
Does the hotel have Wi-Fi?
Yes. The hotel offers free Wi-Fi in all rooms and common areas.
If I book half board, can I choose between lunch or dinner?
Yes. Guests on half-board can choose whether they prefer lunch or dinner at the hotel restaurant. We also offer the option to change lunch or dinner on specific days, provided you notify us in advance.
Is the restaurant open to people who are not staying at the hotel?
Yes. The restaurant is also open to people who are not staying at the hotel. If you wish, you can contact us to check availability or make a reservation.
Does the hotel have a swimming pool?
Yes. The hotel has an outdoor pool for the exclusive use of hotel guests.
Does the hotel provide towels for the pool or beach?
Yes. The hotel provides towels for the pool or beach. We ask that you do not use your room towels for these purposes.
The first towel is free, and we only require a refundable deposit. If you need to change it during your stay, the service costs €2 per change. This policy helps us reduce water consumption and use resources more responsibly.
Do you have space to store bicycles or sports equipment?
Yes. We have a space on the pool terrace where you can store bicycles or sports equipment, such as bikes or scuba gear. The space has electricity for charging electric bikes.
Does the hotel have its own diving center?
We do not have our own diving center, but we can inform you about the different diving centers in L'Estartit, specializing in dives in the Medes Islands Marine Reserve, one of the best places in the Mediterranean to practice diving.
In addition, the hotel has a space for washing, drying and storing diving equipment, designed especially for divers staying at the hotel.
